a. Refund Eligibility
- Refunds are only available for services paid for but not delivered.
- If you wish to request a refund, you must do so within 3 days of the date of purchase.
- Services already provided or completed are not eligible for refunds.
b. Refund Process:
- To request a refund, please contact our customer support team at firstname.lastname@example.org and provide your name, contact information, and details regarding the service you are seeking.
- We will review your refund request and notify you of the outcome within 5 days.
- If your refund request is approved, we will process it within 15 days. You will receive a refund using the same method of payment as when you made the purchase.
a. Cancellation Policy:
- You may cancel your service at any time.
- If you wish to cancel your service, please notify our customer support team at email@example.com with your cancellation request.
- Any unused portion of the service for which you have already paid will be forfeited upon cancellation.
- We do not refund cancellations of services that have already been delivered or completed.
Modifications to Refunds/Cancellations Policy We reserve the right to update or modify this refund and cancellation policy at any time without prior notice. When a change is made to this policy, the new version will go into effect immediately. Any updates to this policy should be reviewed periodically by you.
Contact Us If you have questions or concerns regarding our refund and cancellation policy, please contact us at firstname.lastname@example.org. We are happy to assist you and provide further clarification if needed.
Please note that this refund/cancellation policy applies only to Oriale’s services. It does not cover any third-party products or services associated with or linked to our website or services.
Thanks and regards,